• Donate
    Building Character

    at GA

    Employment Specialist, Project HERO

    Title: Employment Specialist, Project HERO
    Reports to: Program Manager, Project HERO
    Employment Type: Full-time
    Work Location: Broward County (with travel to other counties in the tri-county area)

    Position Summary


    Project HERO [Housing, Employment, and Reintegration Opportunities] is funded through the Department of Labor Veterans’ Employment and Training Services. Project HERO aims to address the complex service gaps for homeless minority veterans by providing them with the tools necessary to improve employability and long-term job retention, as aligned with state and local efforts to reduce and eliminate homelessness.  Project HERO provides a solution to meet employer needs for unfilled high skill/high wage positions that are in high demand based on Labor Market Information.

    The Project HERO Employment Specialist will maintain responsibility for supporting Veterans (in particular homeless Veterans) in developing personal employment goals, improving employability skills through work readiness training, creating and executing career plans, identifying and completing occupational skills training, identifying and securing suitable job placement and tracking job retention for up to 12 months post-placement.

    The Employment Specialist will demonstrate to employers the effectiveness and profitability of employing Veterans by identifying occupational skills training and jobs that workers can perform in, aligned with identified career pathways and labor market data.


    Essential Duties and Responsibilities


    Direct Services/Support to Participants

    Assess & Engage

    • Assist in conducting participant intakes, eligibility verification, and documentation according to funder and Gang Alternative, Inc.’s guidelines.
    • Administer multiple evidence-based assessments including (i) AccuVision, a soft skills assessment tool; (ii) Department of Labor’s O*NET Interest Pro­filer/ My Next Move to assess their occupational skills & interests; and (iii) Work Readiness Assessment Questionnaire to assess a candidate’s level of preparation or the workforce.
    • Assist participants in assessing their job skills for positions.
    • Build and maintain productive relationships with participants.


    Job Search/Preparedness

    • Instruct in job seeking, application procedures, resume writing, interview preparation, and job retention.
    • Work with participants in preparing job search portfolios.
    • Research websites, newspapers, agency postings, and other resources for job leads.
    • Arrange interviews for participants.


    Skill Development/Training

    • Utilize assessment results to inform the development of the participants’ career plan which will take the form of the Individual Development Plans (IDP), which will include employability skills, interests, and identified career pathways.
    • Implement employability skills training and job placement with performance excellence and contract compliance.
    • Deliver employability skills training and provide career guidance and mentorship to participants as needed.
    • Provide job search/career information workshops and presentations.
    • Work with participants to improve job performance and gain additional necessary job skills (if needed.)
    • Conduct frequent one-on-one participant and group sessions.


    Job Placement & Retention

    • Locate jobs for participants who have successfully completed occupational skills training and work readiness programs.
    • Match job skills with applicant qualifications; refer qualified applicants to employers and conduct necessary follow-up when applicants are placed in position
    • Provide guidance and monitor individual participant employment and career development activities as outlined in the IDPs in order to track progress of their progress toward attainment of identified employment goals.
    • Monitor participant performance on the job and counsel participants if job performance is not satisfactory.


    Community Outreach & Engagement

    • Assist in conducting outreach and in executing recruitment processes consistent with the program goals and objectives.
    • Perform strategic planning for marketing to targeted industries, assigned high-demand occupation business zones, labor unions, and employers for paid work experience, on-the-job training, and Registered Apprenticeship Programs.
    • Initiate and maintain ongoing personal contact with a variety of business and industry representatives as well as job placement/training agencies to promote programs for participant placement.
    • Regularly engage in employer site visits, contacting businesses throughout Broward and Miami-Dade County to market Gang Alternative, Inc.
    • Identify and engage potential employers.
    • Participate in outreach and recruitment activities by coordinating and attending job fairs.
    • Keep updated regarding job fairs and employment-related Internet resources.
    • Collaborate with the business community for appropriate job placement activities.
    • Serves as an Ambassador of Gang Alternative, Inc.’s Project HERO.


    Evaluation & Reporting

    • Collect data from employers related to job orders including job requirements and skills.
    • Assist in surveying employer satisfaction with current level of service and obtain information about future needs or requests for service improvement.
    • Keep abreast of and be able to provide labor market information for assigned Workforce Regions.
    • Maintain contact with employers during the participants’ employment and during 12-month job retention phase and report results to Program Manager.
    • Accurately track, input data, and maintain comprehensive case files (physical and electronic) for participants.
    • Prepare forms and reports related to placement activities and prepare other reports, as required, for submission to funder and other partners via Program Manager.
    • Perform other duties as assigned.


    Qualifications and Competencies


    • Bachelor of Arts Degree in Business Administration or related degree preferred.
    • Minimum of 2 years of experience in delivering employability training and in providing job placement services.
    • Demonstrated experience in workforce development, recruiting, business development, marketing, or any combination of training and experience which demonstrates the ability to perform the duties as described.
    • Demonstrated experience working with diverse populations, including homeless and Veteran populations.
    • Strong leadership, organizational and analytical skills.
    • Ability to organize, plan, and manage multiple tasks.
    • Ability to manage time efficiently and meet deadlines.
    • Self-reliant and results-oriented.
    • Ability to work with and engage individuals from diverse cultural, ethnic, and social groups.
    • Ability to build and maintain relationships and partnerships; maintain confidentiality, professionalism, and maturity in handling sensitive information, participant interaction, and community relations.
    • Knowledge of methods for job development, local labor market trends, and employment opportunities.
    • Knowledge of the Broward County and Miami-Dade County employment sector landscape.
    • Excellent interpersonal skills.
    • Exceptional written and oral communication skills.
    • Must possess a proficiency working with Microsoft Office Suite and the ability to successfully navigate through the Internet, Microsoft Word, Excel, PowerPoint, and other applicable software.
    • Must possess skills to effectively communicate ideas.


    This position will require occasional independent travel between headquarters, outreach communities as well as training and meeting venues.  The Employment Specialist must always maintain a valid Driver’s License and insurance coverage on personal vehicle during employment.


    Performing the duties of this position requires the ability to walk, sit, stand, reach, talk, hear and lift presentation materials, including equipment.



    This is an outstanding opportunity to be a part of a highly effective nonprofit program. Gang Alternative, Inc. will offer a competitive compensation package including base salary, health, 403b and vacation benefits.

    Gang Alternative, Inc. is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.


    This position shall have access to information in a personnel and client’s record only to the extent that such information is required to carry out job duties.  Any information obtained will only be used by or disclosed to those who have a need to know to ensure the provision of quality client care.  Staff and client information are held in strict confidence.

    The above statements are intended to describe the nature and level of work performed.  They are not to be construed as an exhaustive list of all duties required of personnel so classified.  Responsibilities, knowledge, skill, abilities and working conditions may be supplemented or revised at any time.

    To apply for this career fill out the form below

      Fields with * are compulsory.