Program Manager, Therapeutic Intervention Programs
Gang Alternative, Inc.’s therapeutic intervention program gives parents and children the resources and skills necessary to cope with the emotional, social, and psychological impacts of abuse or other traumatic experiences. It uses Trauma-Focused Cognitive Behavior Therapy to provide in-home support to teach families ways to address maladaptive behavior patterns and resolve the distress resulting from traumatic events.
This position is directly responsible for the day-to-day operations of trauma-focused programming including planning, implementing, and coordinating both the programmatic and operational activities of the program in accordance with the mission and goals of the Gang Alternative, Inc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Plan, direct, coordinate and lead program activities to ensure that goals, objectives and outcomes are accomplished within the prescribed time fra This includes timely preparation of all management and grant required reports including preparation/submission of written narrative and progress reports, statistics and other reports to funder and the Gang Alternative, Inc. Executive Leadership Team.
- Supervise program staff including preparing staff performance standards and conducting staff performance reviews.
- Coordinate care coordination activities for comprehensive services with all linkage partners.
- Meet with stakeholders to make communication easy and transparent regarding program issues and decisions on services.
- Coordinate and implement seminars and events to maximize internal and external stakeholder community involvement and awareness.
- Conduct outreach, including attending community events, as a means of engaging organizations and businesses for program support, sponsorship, or volunteerism.
- Coordinate and manage partnerships.
- Coordinate and facilitate all internal and external program meetings.
- Oversee overall program development and implementation.
- Assist with recruiting and intake process.
- Assist in marketing the program within and outside the organization.
- Assist with sustainability planning for GA’s trauma-focused work.
- Ensure proper monitoring and evaluation for continuous performance improvement.
- Ensure program fidelity and proper data collection and reporting.
- Ensure that program is always audit-ready.
- Serve as the primary link between clients, as well as community and corporate partners to ensure communication of current status and potential problem areas while advising on how to mitigate those concerns.
- Maintain a working knowledge of significant developments and trends in the field.
- Promote regular and ongoing opportunities for program staff to give feedback on program operations.
- Encourage staff and volunteer development and education and assist program staff in relating their specialized work to Gang Alternative, Inc.’s overall strategic focus.
- Maintain a climate that attracts, keeps, and motivates a diverse staff of top-quality people.
- Actively participate in all activities of Gang Alternative, Inc.
- All other duties as assigned.
Qualifications and Competencies
- Must be a Licensed Clinical Social Worker (LCSW), or Licensed Mental Health Counsellor (LMHC).
- Master’s Degree in Social Work, Mental Health Counselling or related field.
- At least 3 years of experience in leading evidence-based, trauma-focused prevention and intervention programming.
- At least 5 years of experience, evidenced by a track record of success, in managing a community-based program in a nonprofit setting.
- At least 2 years of experience in program implementation and coordination, building relationships with community partners, and working with disadvantaged populations.
- At least 2 years supervisory experience.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Demonstrated experience in program monitoring and reporting.
- Valid driver’s license and vehicle insurance required.
- Strong leadership, organizational and analytical skills.
- Demonstrated ability in managing government grants including experience with data-driven, outcome-based planning and reporting activities.
- Excellent budget management skills, ability to work effectively with electronic technologies, data collection and reporting.
- Excellent interpersonal skills, cultural competence, and ability to work effectively with interns and volunteers.
- Ability to maintain professional working relationships with other team members (including supervisor, subordinates and other program managers), clients, community providers and corporate partners.
- Excellent written and verbal communication skills for diverse audiences.
- Working knowledge of data analysis and performance metrics.
- Ability to work using analytical thinking to make critical decisions.
- Ability to manage time efficiently and meet deadlines.
- Demonstrated knowledge and ability to work independently and as a team member.
- This position may require independent travel between workstation and other sites throughout Miami-Dade County. Consequently, the incumbent must maintain valid Driver’s License and insurance coverage on personal vehicle at all times during employment.
- The incumbent must be able to pass a Level II Background Check.
- Performing the duties of this position requires the ability to walk, sit, stand, reach, talk, hear and lift presentation materials, including equipment.
This is an outstanding opportunity to be a part of a highly effective nonprofit program and partnering with the other members of the Middle Management team. Gang Alternative, Inc. will offer a competitive compensation package including base salary, health, 403b and vacation benefits.
Gang Alternative, Inc. is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.
Gang Alternative, Inc. is a Drug-Free Workplace.
This position shall have access to information in a personnel and client’s record only to the extent that such information is required to carry out job duties. Any information obtained will only be used by or disclosed to those who have a need to know to ensure the provision of quality client care. Staff and client information’s is to be held strictly confidential.
The above statements are intended to describe the nature and level of work performed. They are not to be construed as an exhaustive list of all duties required of personnel so classified. Responsibilities, knowledge, skill, abilities and working conditions may be supplemented or revised at any time.
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