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Trauma Focused Case Manager

Title: Trauma Focused Case Manager
Reports to: Program Manager
Employment Type: Full- time, Mode of Work: In- person (no remote work)
Work Location: Positions Available in Broward and Miami Dade Counties
Salary Range: $55,000

Benefits

Gang Alternative, Inc. offers a competitive Total Rewards Package, in addition to your base salary:

  • Health Insurance – 100% paid for employee only
  • Medical Gap Insurance – 100% paid for employee only
  • Dental Insurance – 100% paid for employee only
  • Vision Insurance – 100% paid for employee only
  • Life and AD&D – 100% paid for employee only
  • Supplemental Insurance – Aflac
  • 403(b) Retirement plan (with employer match)
  • Employee Assistance Program
  • 11-12 Paid Holidays
  • Paid Time Off, including Birthday and Personal Day
  • Professional development opportunities
  • Opportunities for career growth
  • Non-profit IRS Taxable Benefits

Qualifications and Competencies 

  • Master’s degree in social work, Psychology, or a related field.
  • Minimum two years’ experience providing trauma-focused case management to high-risk youth and families.
  • Knowledge of trauma-informed care principles and case management best practices.
  • Willingness to work flexible schedules as deemed necessary including weekends and evenings.
  • Must be proficient in Microsoft Office applications.
  • Excellent organizational skills, dependent and responsive with attention to details and ability to prioritize multiple tasks.
  • Ability to work effectively in a team environment, excellent interpersonal skills with a positive attitude, and maximum discretion when handling sensitive and confidential information.
  • Customer service is oriented and sensitive to clients’ immediate needs.
  • Extended knowledge of community and social services.
  • Must have access to a licensed, insured personal vehicle at all times during work hours for reliable transportation. Mileage reimbursement will be provided for the use of personal vehicles as part of work-related travel.

Position Summary

Gang Alternative, Inc.’s Collective Action for Addressing Trauma Program involves programming in the tri-county area, namely: Palm Beach, Broward, and Miami-Dade Counties. It is designed to effectively address community violence and collective trauma, using a comprehensive, integrated, and multi-sectoral approach to substance use prevention, violence prevention, and trauma-focused community engagement.

Essential Duties and Responsibilities 

  • Conduct intake assessments to determine client needs, strengths, and barriers.
  • Develop individualized care plans with measurable goals and objectives.
  • Provide crisis intervention and emotional support using a trauma-informed approach.
  • Advocate for clients with social services, healthcare providers, and other agencies and connect them to essential resources like therapy, housing and medical care.
  • Educate clients on coping mechanisms and self-care strategies.
  • Maintain regular contact with clients to assess progress and adjust care plans as needed.
  • Facilitate support groups or workshops on trauma recovery and resilience.
  • Maintain accurate and timely case notes, client records, and reports.
  • Ensure compliance with agency policies, confidentiality laws, and funding requirements.
  • Track client progress and report outcomes to supervisors or funding agencies as required.
  • Working cooperatively with other GA teams and programs to maintain smooth continuity of care when cases are shared across teams.
  • Become familiar with and utilization of outside resources as needed to provide comprehensive services to clients.
  • All other duties as assigned.

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